1. In the event of tarmac delays flight, NATIONAL will follow its Lengthy Tarmac Delay Contingency Plan, as required in 14 CFR 259.4. If NATIONAL is on the tarmac for two hours NATIONAL will make sure the passengers/guests have:
i. Adequate food and potable water
ii. Operable lavatory facilities and
iii. Medical attention if needed
2. At the two hour time limit on the tarmac, NATIONAL will start the process of implementing its Contingency Plan and work with Ground Handling and Operations Control Departments, the airport and other necessary groups to confirm the status of the tarmac hold. If the delay appears to be ongoing, and local circumstances allow, the captain may choose to return to the gate and allow passengers/guests to deplane.
3. NATIONAL will resume the flight once they have been given clearance to do so and will re-board the passengers and guests accordingly.
Time-sensitive, heavyweight, oversized and hazardous - we can handle it all. At National, the expertise of our people and the efficiency of our process ensure that your cargo arrives at the right place at the right time.
Whether delivering assembly line parts for a corporate entity, mission-critical supplies to benefit the American warrior, or warm blankets for children in need, National is always responsive and able to anticipate the customer’s wishes.
800-451-3174
835 Willow Run Airport
Ypsilanti, MI 48198
SITA Address: YIPMAXH